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Privacy Policy

Last updated: October 30, 2026 · Reviewed as part of our monthly compliance cycle

My Trademark Vault ("we," "us," "our") operates mytrademarkvault.com and the services offered on it (collectively, the "Service"). This policy explains what information we collect, why, how we protect it, and the choices you have. It's written to reflect what we actually do — not a generic template.

1. Information we collect

We collect information directly from you when you use the Service:

  • Contact information: name, email address, and phone number, when you request a Free Brand Audit, use the Cost Estimator, submit a review, or otherwise contact us.
  • Brand/business information: the brand or business name you ask us to check, and related details you choose to share (industry, website, address) if you provide them.
  • Review content: if you submit a customer review, we collect your rating, written feedback, name, email, and the service you used.
  • Payment information: if you purchase a service, payment is processed by Stripe, our payment processor. We do not receive or store your full card number — Stripe handles that in line with its own security standards (PCI DSS Level 1).
  • Communications: records of emails, messages, or other communications between you and us.

We do not knowingly collect information through automated tracking technologies (cookies, pixels) at this time. If that changes — for example, if we begin running advertising campaigns with conversion tracking — we will update this policy before doing so.

2. How we use your information

  • To generate your Free Brand Audit or Cost Estimate and deliver the results to you
  • To provide the trademark filing, Office Action response, or monitoring services you purchase
  • To communicate with you about your request, order, or account
  • To process payments
  • To improve our services and, where you've given us a reviewed testimonial, to display it on our site or social media (only after you submit it and only if we've approved it for that purpose)
  • To meet legal, tax, and regulatory obligations

3. Who we share information with

We do not sell your personal information. We share it only with the service providers who help us operate the business, each of whom is contractually and technically limited to using it for that purpose:

  • Supabase — our database provider, where your information is stored securely with access-controlled permissions.
  • Stripe — our payment processor, for any purchase you make.
  • Make.com — our workflow automation platform, used to route your request internally (for example, to generate your brand audit report).
  • Google — we use Google Fonts to display text on our site, and Google Sheets/Drive for internal record-keeping. Google's own privacy practices govern data it processes as part of that.
  • Licensed attorneys, where your matter requires legal judgment beyond what our service covers — never without it being relevant to serving your request.
  • Law enforcement or regulators, only if required by law.

4. How we protect your information

Your data is stored with row-level access controls so that only authorized systems and personnel can read it — the public cannot query our database directly. Payment data never touches our own servers; it's handled entirely by Stripe. No system is perfectly secure, and we continue to review and improve our safeguards, including through a recurring internal security and compliance review.

5. How long we keep your information

We keep your information for as long as reasonably necessary to provide the Service, comply with legal obligations (including tax and recordkeeping requirements for financial transactions), resolve disputes, and enforce our agreements. You can ask us to delete your information at any time — see Section 7.

6. Children's privacy

The Service is intended for business owners and adults. We do not knowingly collect personal information from anyone under 18. If we learn we have, we will delete it.

7. Your choices and rights

You can ask us, at any time, to:

  • Tell you what personal information we hold about you
  • Correct inaccurate information
  • Delete your information (subject to what we're legally required to retain, such as records of a completed transaction)
  • Stop using your information for a purpose you no longer consent to

California residents: depending on applicable state privacy law, you may have additional rights to know, delete, or limit use of your personal information, and the right not to be discriminated against for exercising them. We do not sell personal information and have not done so in the preceding 12 months. To exercise any right described in this policy, contact us using the details in Section 9.

8. Changes to this policy

We review this policy regularly as part of our ongoing compliance process and will update the date at the top when we make a material change. If a change significantly affects how we use information we've already collected from you, we'll take reasonable steps to let you know.

9. Contact us

Questions about this policy or your information? Contact My Trademark Vault directly through the site, or call +1 (805) 805-7734.

This policy is written and maintained internally to reflect our actual data practices. It is not a substitute for advice from a licensed attorney, and we recommend formal legal review before this business processes data at meaningful scale.

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My Trademark Vault is an independent LegalTech product company. We are not a law firm and nothing here is legal advice. Applications and office action responses are prepared by us and reviewed by a licensed US attorney; using this site does not create an attorney-client relationship. We are not affiliated with, endorsed by, or an official agency of the United States Patent and Trademark Office. The USPTO decides whether a mark registers and no filing service can guarantee registration. USPTO fees are set by the government, paid to the USPTO, and shown separately from ours.
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