These Terms of Service ("Terms") govern your use of mytrademarkvault.com and the services offered on it (collectively, the "Service"), operated by My Trademark Vault ("we," "us," "our"). By using the Service — including submitting a Free Brand Audit request, using the Cost Estimator, or purchasing a paid service — you agree to these Terms. If you don't agree, please don't use the Service.
My Trademark Vault is a trademark filing-assistance and brand-screening service. We are not a law firm, we do not provide legal advice, and using the Service does not create an attorney-client relationship. Where a matter genuinely requires legal judgment — for example, responding to a contested USPTO Office Action, or a name that our screening flags as higher risk — we recommend consulting a licensed trademark attorney, and may refer you to one.
Each service is described with its current pricing on our pricing page. We reserve the right to change our own fees prospectively; government fees are set and changed by the USPTO, not by us, and we are not responsible for USPTO fee changes.
We do not guarantee that any trademark application will be approved, registered, granted a particular scope of protection, or free from opposition, and we do not guarantee any particular result from an Office Action response. Substantive decisions about a trademark application are made by the USPTO (or other applicable authority), not by us. A high score on our Free Brand Audit is not a guarantee of registrability, and a lower score is not a guarantee of refusal — it reflects what we found in the public sources we checked at the time we checked them.
The Free Brand Audit reflects publicly available information at the time it is generated, limited to the sources it checks, and is not a full legal clearance search. Name and mark availability can change at any time after your report is generated. The Cost Estimator is provided for planning purposes only — it is not a quote, invoice, or binding price — and government filing fees shown or referenced there are estimates only; your confirmed fee is provided as part of your brand audit before you're asked to pay anything.
Payments are processed securely through Stripe, our third-party payment processor; we do not store your full card number. Our service fees are separate from, and in addition to, any government filing fee, which is paid directly to the USPTO. Because filing preparation work begins promptly after payment, our flat service fee is generally non-refundable once we've begun work on your matter; if a filing has not yet been submitted to the USPTO and no substantive work has started, contact us and we'll address it in good faith on a case-by-case basis. Government filing fees, once submitted to the USPTO, are subject to USPTO's own refund rules, not ours. Vault Shield Monitoring subscriptions can be cancelled at any time, effective at the end of the current billing period.
You agree to provide accurate, current information when using the Service — including your brand name, contact details, and any information relevant to a filing — and to promptly correct anything that changes. Inaccurate information you provide (for example, a misstated first-use date for a trademark application) can affect the validity of a resulting filing, and you're responsible for its accuracy. You agree not to use the Service for any unlawful purpose, to submit fraudulent information, or to attempt to interfere with or gain unauthorized access to the Service.
If you submit a review or testimonial, you're confirming it reflects your genuine experience. We only display reviews that are real and that we've approved for that purpose — we do not fabricate or edit reviews to change their substance. By submitting one, you grant us permission to display it on our site and social media, with attribution as you provided it, unless you ask us to remove it.
The Service's content — our site design, text, reports, and branding — belongs to My Trademark Vault or our licensors, and is provided for your personal or business use in connection with the Service, not for republication or resale. Nothing here transfers ownership of your own brand name, mark, or business information to us; we're helping you protect what's already yours.
To the fullest extent permitted by law, My Trademark Vault is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including a denied or opposed trademark application, lost business opportunities, or reliance on a Free Brand Audit result. Our total liability for any claim relating to the Service is limited to the amount you actually paid us for the specific service giving rise to the claim in the twelve months before the claim. Nothing in these Terms limits liability where the law doesn't allow it to be limited.
You may stop using the Service at any time. We may suspend or terminate access to the Service for anyone who violates these Terms, provides fraudulent information, or misuses the Service, and will make reasonable efforts to tell you why if we do.
We review these Terms regularly as part of our ongoing compliance process and will update the date at the top when we make a material change. Continued use of the Service after a change means you accept the updated Terms.
These Terms are governed by the laws of the United States and the state in which My Trademark Vault operates, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.
If you give us a mobile number and tick the SMS consent box, you agree to receive recurring text messages from My Trademark Vault. We use SMS for time-sensitive things: filing status changes, USPTO deadlines, and replies to something you asked us. Message frequency varies with what is happening on your matter.
Message and data rates may apply, depending on your carrier and plan. We do not charge for messages; your carrier may.
To stop: reply STOP to any message and we will stop texting that number. You will get one confirmation and nothing after it. Replying STOP does not cancel a service you have paid for, and does not stop email or phone contact about your matter. For help: reply HELP, email info@mytrademarkvault.com, or call +1 (805) 805-7734.
SMS consent is optional. We will never make it a condition of buying anything, and declining it does not change the price or the service you receive. You can withdraw consent at any time by replying STOP or by telling us directly. Carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile number, or the fact that you consented, with third parties for their own marketing. How we handle your number is set out in our Privacy Policy.
Questions about these Terms? Contact My Trademark Vault directly through the site, or call +1 (805) 805-7734.
By signing up, you consent to receive brand protection tips, deadline reminders and product updates by email from My Trademark Vault. We never sell your data, and you can from any email we send.
